COVID UPDATE - Sarah's Physio To Go

COVID-19 UPDATE

Our COVID-19 policy - COVID UPDATE

Our team at Sarah’s Physio To Go are always ensuring we are keeping up to date with the most recent COVID-19 requirements. We put the importance of safety to yourself, our team, both yours and our family and friends paramount, which is why we have implemented the following processes to give you piece of mind:

What to expect from us to reduce the risks:

Wear our masks whilst indoors at all times during your consultation (unless in-pool for hydrotherapy)
To be up-to-date with our vaccination status
To use hand sanitiser before and after your consultation
Maintain a high standard of hygiene for our equipment, vehicles and office space

Offer a Telehealth consultation as an option
If any team member has been diagnosed with COVID-19 or is deemed a close contact, we will follow our clinic protocols and offer alternative options for your consultation.
Keep up to date with the Queensland government health updates and NDIS article updates

What we expect from you:

To advise reception if you have been diagnosed with COVID-19 or deemed a close contact and are currently in quarantine if you have an upcoming appointment with us
Wear your mask during your consultation (If you have a medical exemption and/or are unable to wear a mask, please let your therapist or the receptionist know prior to your consultation)
We encourage you to communicate with us if you have any concerns or questions

Government health advice given – updated 4th January 2022

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What do I do with my Physiotherapy consultation if...

I have been diagnosed with COVID-19

Call our clinic on 0428 880 197 between 8:30am and 5:00pm to make our receptionist aware
We will reschedule your hands-on consultation
You are not alone, we can still help you via Telehealth (online) consultation
If you don’t understand how we can help you, ask our receptionist and we can check with our physiotherapists if online will benefit you
If you are suffering from chest pains, a cough or shortness of breath we can help you online! Chest physio (is a real thing!) is great for improving lung health and can assist with your recovery and yes this can all be done online! So if you are struggling with these issues, just call and we can guide you through everything and give you piece of mind

I have been deemed a close contact

You will need to contact us to reschedule your hands-on appointment as it is required that you quarantine for 7 days from the time you were in contact with the person diagnosed with COVID-19
We absolutely can still see you for a Telehealth consultation during this time. If you’re wondering how our physios can help please call us and we can give you advice over the phone if this is something for you or not
If you are experiencing symptoms, we can help you! Please refer to the points above (people diagnosed with COVID-19)
We encourage you to keep in contact with us to express any of your concerns or to ask any questions
Once you are in the clear, we can organise another hands-on consultation and get you feeling back to your normal self!

My therapist has been diagnosed with COVID-19 or needs to quarantine?

We do all that we can to minimise the risks of our team needing to quarantine, however no matter how much you try there are always risks
If you have an appointment booked in with us and one of our team needs to quarantine due to COVID-19, we will contact you as soon as we can to make alternative arrangements
Although many people don’t understand how Telehealth consultations (online) can help a specific injury or concern, you would be surprised with the amount of things physios can do to help you online! We encourage you to contact our clinic on 0428 880 197 anytime between 8:30am – 5:00pm Monday to Friday to get advice on your specific situation and how we can help

Helpful Links:

Here are some handy links to stay up to date:

Close contacts – quarantine and testing requirements-

https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status/public-health-directions/confirmed-cases-and-close-contact-isolation/close-contacts#definition-close-contact

Get COVID – READY – plans for yourself and information

https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/covid-ready/all-queenslanders-covid-ready?_cldee=dGlhbmFAc2FyYWhzcGh5c2lvdG9nby5jb20%3d&recipientid=lead-7a9786ea32f3eb1194ef002248180b96-19788e4085874a55998f44ec4f09f979&esid=fe463c13-6564-ec11-8f8f-00224818123d

Chief Health officer public health directions-

https://www.health.qld.gov.au/system-governance/legislation/cho-public-health-directions-under-expanded-public-health-act-powers

Mobile physiotherapy mobile physiotherapy mobile physiotherapy

Sallyjane Walker

November 18, 2022.

My physio is awesome. We have done both land work and water. When I was in hospital for 3 months they cared about what was happening to me. Monique makes sure I don’t slack.. she really knows how to ensure I reach my goals. They are the best physio company I have been involved with.

Margaret Kalms

What a blessing! Not deterred by a client diagnosed with advanced Parkinson’s Disease & Scoliosis , Monique tackled the conditions head on with determination. Her knowledge, experience, understanding, compassion and positive outlook have made a huge improvement in my life, noticed by family and friends The Sarah’s Physio To Go Team serve with integrity and excellence. Highly recommended !

sean summerville

November 17, 2022.

They are great

helen threadgold

November 14, 2022.

Monique has done a wonderful job of rehabilitating my physical self. My first visit from Monique we were expecting to do the session from my bed but I managed to make it downstairs. 6 weeks later I’m walking the driveway unaided. Monique is so encouraging, amazing support and has the ability to know my needs…..before I do. I so thankful for our time together.

Popeto Portraits

November 11, 2022.

Honestly, if I could write it in the sky I would. Sarah and her team are amazing. Next. Level. Amazing! From customer service through to the actual in person sessions. So incredible. I have been involved in all things disability space since my daughter was born 9.5 years ago. We have met a lot of therapists during this time (including not just privately but school, the hospital system and pre NDIS with DSQ) and without a doubt, Sarah shines brighter than them all. Not only does she absolutely have a knowledge base beyond measure but her patience, understanding and ability to realise not all cookies are cut the same is phenomenal. My daughter needed Sarah sooner but I only knew, what I knew at the time. I didn’t realise she was missing out on so much until we started with Sarah. Sarah took her time with our daughter over many sessions to allow her time for them to get to know each other. To understand my daughters needs (not just from a physio standpoint but an emotional level) and give her the space she needed to adjust. We went from years of prior physio sessions with my daughter having complete melt downs and not learning anything, to her now being ready and knowing the routine. She is significantly intellectually delayed and yet she knows ‘Sarah’s here’ means it’s time to ‘work’ and will roll over to her, cuddle her and normally immediately try to initiate our exercises. As a Mum, it means so much to me that she is finally getting the very necessary therapy required but! just as importantly, enjoying it. Sarah and her team has impressed me so much I have started physio for myself for a prior injury and also as of recent had my Mum start with her. I too am also getting amazing results which I have not had in the past. So just within our space here, Sarah is across our daughters disability, my back injury and my Mum’s knee and ankle injury. Truly a wealth of knowledge. Not to mention on top of all this, she’s one of the most caring humans we’ve met. My only regret is I wish we had found her sooner. I clearly would highly recommend anyone needing any form of physio to make an appointment! 10/10!

Rebecca McDonald

November 9, 2022.

Monique is my absolute lifesaver I love everything Sarah’s Physio To Go offers and their team

Sarah Woodhead

September 25, 2022.

Sarah has been with me through the entire journey. Helping me mentally and physically to get me back to living and doing the things I love. I haven’t seen any other physio before but I can guarantee that Sarah’s Physio To Go is unbeatable and the most supportive business that you’ll ever encounter. I’ll be forever grateful for what the team has done for me and for their continuous support.

Chris Funnell

August 10, 2022.

Suffering with shin splints after running, I never thought the pain would go away. Finding Sarah’s physio to go online and only having 2 visits with Sarah and doing my exercises that were given to me. I can now run without pain, Couldn’t thank Sarah enough would highly recommend

MG Racing

March 31, 2022.

Staff were very experienced and helpful excellent customer service. I was asked plenty of questions in order for my treatment to be the right one for me. I found that the staff were very knowledgeable and able to help me with my injury. I was provided my own personal recovery plan to ensure I am able to gain full strength and fitness. Overall experience was amazing. Highly recommended for any and all injuries. The best service experience and staff.

Our COVID-19 policy - COVID UPDATE

What do I do with my Physiotherapy consultation if...

Helpful Links:

Are you In Need of Physiotherapy?

Book Your Appointment Today!

Just let us know your contact details, where you are located and what type of service you are interested in. We will then get back to you as soon as possible to discuss a date and time that suits both yourself and our travel schedule.